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Customer Service Representative

Datos del clasificado

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Descripción

job title: bachelor\'s degree or equivalent preferred.proudcts and applications preferred,
.solid knowledge of industry.
.4-7 years technical and proudct knowledge experience needed.customer service representative
function: customer service & support
business unit: retail branding and information solutions latin am
company: ibms el salvador
avery dennison region: sa - south america
country: el salvador
city: la paz
key job responsibilities: .
full bilingual: english-spanish
.
.strong technical aptitude.strong attention to detail and organizational skills.development presentation and conduct the training.
.implementation of markteing programs for assigned accounts.la paz,
physical work location: olocuilta.
.strong customer service skills. orders and logistics, management of interntaional custmoers.
.prinicpal liasion with marketing and saels for international products and custmoers, and for mulitple product liens & sites.
.initiate and implement initiatives which improve customer service and response times.
position requirements: .such as microsoft office,
.understanding of applicable computer systems, lotus notes, and function specific software.
.may provide trade compliance training to internal customers. technical and product recommendations, pricing coordination, export documentation including active coordination of shipments,
. support all aspects of customer service including color match requests, order entry.verbal and telephone skills,
.strong written.implement account servicing strategies for assigned accounts.
.coordinate with division planners and production schedulers on delivery times for orders received.

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